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Ensuring Your Satisfaction
Money Back Guarantee
At MedTrava our clients are our first priority and we want to make sure they are comfortable every step of the way. When you choose a medical tourism package from MedTrava, we assure you that you will get nothing but the best. We are so confident of the quality of services we offer that we back it up a Money Back Guarantee. This unique feature has been designed to appreciate the trust our clients have in us. All our providers have accepted this arrangement and value our dedication to our clients. If you reach your medical travel destination and find the quality or care not up to your expectations, we will refund the treatment costs.

How it works
On reaching your medical tourism destination, meeting the doctors and seeing the hospital, if you are in doubt of their capability and do not want to have the surgery, we guarantee you that we will refund your money. There is no cancellation fee - which usually is up to 80% of the procedure cost - because we want to make sure you are confident about your medical tourism journey with MedTrava at all times. All you need to do is contact us with your reasons for opting out of the treatment and fax the request to us and we will return your money within 3 business days. Depending on when you take your decision, the only cost to you will be the airfare, travel and other expenses that you have already incurred at the hospital. By offering this unique feature, we hope you see the value we provide our clients and the confidence we have in the quality of our services and the doctors and hospitals part of our network. At MedTrava, your health is our only priority!

All-Inclusive Packages
One of the benefits of using MedTrava as your medical tourism facilitator is the guarantee that we will coordinate every aspect of your medical travel journey, from the medical expenses to the travel expenses. The price we quote you and charge you is comprehensive of the expenses you will incur overseas—you pay us before you travel and we will take care of the rest!Because we want you to know where your money is going, we can also offer you a detailed breakdown of your expenses.  Some expenses, such as cell phones, are priced separately since we realize not all of customers will require one.  Some of the many features included in the package price are:
Transfer of medical documents
Visa/passport services
3-way conference call with treating doctor
Procedure scheduling and booking of operation theatre and other facilities
Air and hotel/guest house reservations
Personalized trip guide with detailed itinerary, contact info, city guides and other useful information
Greeted by a MedTrava destination manager at the airport and 24/7 service from your destination    manager once you are overseas.
Fast-track hospital admission and discharge
Doctor, nursing, and hospital fee, and standard medication for your surgery
Standard extensive pre-surgery diagnostic tests, such as X-rays, blood tests, EKGs, scans
Deluxe hospital AC room with TV and Internet access. Accommodation arrangement for companion at    no extra cost
Regular email updates to your family and friends
Assistance in obtaining financing (if needed)          

Additional options include:
Digitizing/copying of medical records
Local cell phone with local SIM (highly recommended by earlier patients)

Financing Options Available
We have a variety of financing options available for you as you get ready to explore your options of affordable, high quality medical treatment abroad. While the financing terms vary by company, they offer some very favorable interest rates for qualified borrowers. Our lending partners will work with you closely to help you get approved and we will do everything in our power to help you become another successful MedTrava medical tourism patient.

Companion Rewards Program
At MedTrava , we understand that the decision to undergo a surgery abroad is an important one and we strive to make it as comfortable as we can for our clients. It is for this reason that we offer a Companion Rewards Program that allows our clients to travel with a close family member/friend within the total package we give our clients. This service is unique and helps us reassure our clients that their comfort is of top priority to us. The all-inclusive package allows your companion to enjoy the same level of comfort and care you receive at the destination. There are no hidden costs involved and the package cost includes the following:

During your hospital stay: Your companion gets to stay in the same room as you at no additional cost. In fact, your companion's meals are also included in the hospital package for your procedure. We also make sure that they don't get bored or lonely during these times by arranging local sightseeing/ shopping trips specially designed for them.. We also help them remain in touch with their friends and family while they are overseas.

Travel and tourism activities:
Designed in consultation with you and your companion, MedTrava will help in arranging all activities for both of you, including air tickets, ground transport, domestic travel and tourism, hotel rooms suitable for two, etc. Our Destination Case Managers and travel agents can be directly in touch with your companion, if you wish them to do so, and work towards getting all requirements for both of you taken care of.

Beside the travel tourism activities and services offered during your hospital stay, your companion is equally cared for throughout your medical tourism experience. We understand that your companion plays an important role in supporting you and caring for you and we take it very seriously to make sure that they get all the support and care they need so that they can be by your side without worrying about other things..
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